Agreed operational coverage across US time zones and international markets, including overnight, weekend and public holiday periods.
When Travel Businesses Need Outsourcing Support
Peak seasons and fluctuating booking volumes can stretch specialist travel teams, particularly when demand rises across several markets.
Travelers need booking and itinerary assistance during US evenings, overnight hours, weekends and public holidays for seamless travel support.
Schedule changes, reservations and urgent reissues require knowledgeable travel professionals who understand GDS and agency workflows.
Flexible operational capacity helps maintain service continuity without the expense of expanding permanent in-house resources.
24/7 Travel Outsourcing Services
Booking & Customer Support
Specialist assistance with reservations, booking inquiries, quotations, customer communication, and after-sales requirements within your existing service procedures.
Reissues & Amendments
Operational assistance with airline schedule changes, ticket modifications, cancellations, itinerary updates, and refund requests, following agreed procedures.
Out-of-Hours Travel Support
Specialist Duty Office assistance for urgent reservations, travel disruptions, and traveler requirements during evenings, overnight hours, weekends, and public holidays.
Back-Office Outsourcing
Travel administration, supplier coordination, payment support, and routine processing aligned with your operational priorities and approved workflows.
GDS Ticketing & Reservations
Experienced travel specialists supporting Galileo, Amadeus, and Sabre, including reservations, ticketing, exchanges, reissues, and refunds.
Dedicated Support Teams
Experienced travel professionals familiar with your systems, procedures, and service standards, with flexible staffing options based on business needs.
A Global Extension of Your Team
Technomine Travel Solutions works as an extension of your business, providing experienced professionals for reservations, air ticketing, customer service, and travel operations. Our teams follow your existing systems, workflows, and service standards.
With a presence across the UK, Ireland, US, and India, and operational headquarters in Ahmedabad, Gujarat, we combine international reach with specialist travel expertise to support businesses across global markets.
For US travel businesses, our services cover Eastern, Central, Mountain, and Pacific time zones, with flexible options including dedicated teams, seasonal staffing, after-hours assistance, and overflow support.
How We Work With You
A simple, flexible approach designed to support your travel operations:
Onboard
We work with your team to align systems, access, procedures, and expectations through collaborative onboarding and flexible ongoing support.
Operate
Our travel professionals handle reservations, GDS ticketing, booking changes, customer inquiries, and operational tasks within established workflows.
Scale
We adapt staffing arrangements and service coverage to support seasonal demand, increased booking volumes, and changing business requirements.
Support That Works Across Markets
- Maintain established service standards across US and international markets.
- Arrange coverage for Eastern, Central, Mountain, and Pacific time zones.
- Manage reservations, ticketing, and urgent booking changes through agreed procedures.
- Access seasonal and overflow assistance during periods of increased demand.
- Reduce pressure on internal teams so they can focus on sales and customer relationships.
- Maintain operational oversight through your systems, reporting arrangements, and escalation procedures.
Travel Support for Businesses Around the World
Technomine Travel Solutions supports travel agencies, adventure travel specialists, tour operators, corporate travel providers, and travel management companies with practical expertise across international travel operations.
Our professionals understand the operational demands of complex itineraries, airline reservations, customer expectations, and varying booking volumes. We deliver specialist support through service arrangements tailored to each business.
Professionals familiar with reservations, ticketing, changes, customer servicing and agency workflows.
Practical assistance with supported reservations and ticketing processes in the named GDS platforms.
Dedicated staffing, scheduled out-of-hours assistance and overflow or seasonal capacity matched to business needs.
Your Global Travel Operations Partner
Access specialist GDS ticketing, air reservations, 24/7 Duty Office services, and flexible travel operations assistance through an experienced partner serving US and international travel businesses.
Trusted Travel Partnerships
Wild Frontiers Adventure Travel, AITO
The Specialist Travel Association Member and B Corp Certified
We have been thoroughly impressed with the service from Technomine. From the outset, they made onboarding effortless, ensuring new staff were integrated quickly and effectively. The staff working with us have been unfailingly professional, reliable, and quick to grasp our processes. The additional support they provide is a seamless extension of our operations, ensuring delivery without disruption. Technomine has quickly become an integral part of our team.
AITO Member - Sean Hughes
Head of Sales
MagicBreaks
Institute of Travel and Tourism Member and Coop Travel Services Consortia.
We’ve been working with Technomine Travel Solutions and they’ve become an invaluable part of our operations. From day one, their team impressed us with their professionalism, responsiveness, and commitment to deliver excellence. They manage a wide range of back-office tasks for us, consistently delivering accurate, timely results that allow our internal team to stay focused on customer experience. Technomine operates with a strong sense of ownership and attention to detail, proactively resolving issues and adapting quickly to new challenges. Their seamless communication and collaborative mindset make them feel like a true extension of our core team, rather than an external partner. We truly value the relationship we’ve built with them. We highly recommend Technomine to any business looking for reliable, efficient, and high-quality outsourced support.
Anna Gilmour
Chief Operating Officer MagicBreaks
Holiday Architects
AITO – The Specialist Travel Association Member and B Corp Certified.
We first started working with Technomine Travel Solutions back in 2021 to help us manage things after the COVID pandemic. We were under-staffed and had many clients that needed assistance rescheduling their trips, so we needed that extra operational resource ASAP. Honestly, we thought it would just be a temporary fix, but Jenny quickly changed our minds! She’s been fantastic to work with; reliable, friendly, and always on top of things. What started as a short-term solution has turned into a long-term partnership, and we couldn’t be happier with the decision.
Ronnie Thorley
Head of Client Experience & Delivery
C&M Recruitment
We have worked with Technomine Travel Solutions parent company for over 7 years, where we outsource various parts of our back-office operations. We see the team as an integral part of our operation now and all are extremely professional, knowledgeable, and always eager to assist and ensure that the best solution and service is delivered. They understand our business ethos and company values and are always looking at ways to improve everything they do. They are a trusted and valued partner to us all at C&M and I would have no hesitation in recommending them. We have also worked with Sales Director Chris Oakes over the past 15 years and with his experience and industry knowledge coupled with the skills and resources of TTS we would highly recommend to any future or prospective partners.
Barbara Kolosinska
Director - C&M Recruitment
Holidaywithus Group
I have worked with Technomine Travel Solutions and can give them the highest recommendation. I worked with dedicated Admin Assistant named Kinjal who was amazing, and the plus point was she only worked for us and became an essential part of our team. Her accuracy, attention to detail, accountancy and professionalism was 1st class. If you require support as a business to help you short term or long term, I would 100% endorse TTS as Chris Oakes and his team are top quality and have helped myself and my team immensely over the past 18 months.
Christina Fitzpatrick
Managing Director
ESHORES
The Travel Network Group Member.
Thank you to all the team at Technomine Travel Solutions. The service you provide is always professional, and the team go over and above for any customer in need of assistance. Your backup for our out-of-hours means we can relax knowing that an emergency in resort will be taken care of.
Nadine Brown
Company Director Eshores
Blue Bay Travel
ABTA Member and Coop Travel Services Consortia.
Technomine have been servicing our out of hours emergency telephone number and supporting with the administration of our bookings for over a 5 years. We would highly recommend their services; the team are friendly and professional and have been a great support and extension of our aftersales team.
Clare Wilson
Head of Operations - Blue Bay Travel
Frequently Asked Questions
Travel outsourcing gives agencies and tour operators access to experienced professionals who manage agreed operational tasks, including GDS ticketing, air reservations, booking amendments, customer inquiries, and related travel administration.
Yes. Our support arrangements can include evenings, overnight hours, weekends, and public holidays across Eastern, Central, Mountain, and Pacific time zones, as well as other international markets. Coverage is agreed according to operational requirements.
Our travel professionals have experience with Galileo, Amadeus, and Sabre. Support can include authorized reservations, ticket issuance, exchanges, reissues, refunds, and related booking procedures, depending on platform capabilities and agreed service scope.
We support US and international travel agencies, adventure travel specialists, tour operators, corporate travel providers, online travel businesses, and travel management companies.
Our professionals assist with booking amendments, airline schedule changes, ticket reissues, cancellations, and refund requests through approved reservation systems and established client procedures.
Yes. We offer seasonal staffing and overflow assistance to help travel businesses manage increased booking activity, customer requests, and operational workloads.
Yes. Dedicated teams are available, alongside flexible staffing arrangements for scheduled after-hours, seasonal, and overflow requirements.
Our experienced teams work closely with you to understand your systems, processes, and service expectations, delivering a structured and efficient onboarding experience tailored to your operational requirements.
Yes. Visit our dedicated UK and Ireland website at https://technominetravelsolutions.co.uk/ for region-specific information about our travel operations services.